The Guide to Improving Patient Scheduling

Every health system is wondering how to schedule patients effectively. Why is improving patient scheduling more important than the other initiatives competing for your attention? Whether you are focused on improving patient flow at an outpatient clinic or a primary care scheduling, better patient scheduling is an important goal.

On the other hand, improving patient scheduling can decrease physician burnout. How? By organizing the schedule template, physicians can have control of their day and when they want to see specific appointment types.

By being organized, health systems can reduce staff call volume and improve their effectiveness. Clearer patient scheduling processes reduces errors and miscommunications.

Another way of improving patient scheduling is through organizing patient scheduling templates. Here are a couple of tips.

No need to undertake the entire process by yourself. There are many companies who have spent years developing tools to help you improve the patient scheduling process. All of these technologies are more effective once you’ve organized your schedule templating and appointment types.

After you’ve shortened the patient wait time with automated patient access software, try direct patient scheduling. By reducing patient wait time first, you create open slots in the future. Patients can then fill those slot on their own. We recommend choosing vendors who integrate with your EHR, but focus only direct patient scheduling. Best in breed is better than jack of all trades.

Patient check-in tools offer a good patient experience upon arrival. In addition, patient information is more organized for physicians to use later in the appointment. Furthermore, it frees up staff to focus on urgent patient needs.

Improving patient scheduling is a vital undertaking. Organizing templating and simplifying appointment types are good first steps. Utilize best in breed technology to increase patient satisfaction, physician utilization, and staff productivity

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